It’s OK to find it hard at times. We have lost many of our structures and routines and normal channels of social contact. Most don’t like to own up to finding things hard, but it’s normal to struggle at the best of times and especially now. Be brave; talk about what you are finding difficult … Continue reading
I spent two very useful days at a CIO conference this week, so I thought I would share some thoughts and themes. These included The maturing of Data Analytics, and how to generate business value from the huge amounts of data we capture. Click here for a really good blog by Chris Skinner on this … Continue reading
Following last weeks blog, its interesting to reflect on what has changed/happened in the last week. The NHS problems highlight where too much focus on targets, and not the overall patient experience, can lead. Barclays seem to have taken some major steps towards improving their culture. I remember once going to A&E in Macclesfield after work with … Continue reading
There has been much news coverage on culture change this week in the wake of the report on Mid Staffs NHS and the LIBOR scandal. I’ve always believed culture is critical to success. So in this blog, here are three personal thoughts. 1. Culture comes from the top. Leaders get the culture they deserve. Whatever culture you … Continue reading
Mark Jacot 