About Mark

profile smallI’ve worked for 30 years in the IT industry at levels up to and including CIO for organisations such as MarsBritannia Building Society, The Co-Operative Banking Group and The Open UniversityClick here for more information on my earlier roles. Currently I’m leading IT for the Mortgages and Savings division of Aldermore Bank.

I have a proven track record of driving transformational success within teams and projects. Thats all about understanding business drivers and customer demands to the power of techology, coupled with creating and leading great teams that can deliver change, continuous improvement and delighted customers .

I am particularly interested in leadership, coaching, culture and development of teams. Outside of work I have a variety of hobbies and interests including sailing, bell ringing and music.

I have worked with social media as a leadership and communication channel in a work context. This youtube video looks at how I use blogging and twitter to build customer engagement and high performing teams. This is a review of one of my contributions to “Conference in a Box” on Customer Experience.

I post blogs here on a variety of IT and Leadership related topics. If you are interested in blogging yourself, take a look at this post and let me know what you think.


One thought on “About Mark

  1. Hi Mark
    Sorry to hear about your Dad. I remember you taking about his time in Kenya (where I was born and stayed till 11).
    Pass regards onto family.


Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.