I’ve worked for 30 years in the IT industry at levels up to and including CIO for organisations such as Mars, Britannia Building Society, The Co-Operative Banking Group and The Open University. Click here for more information on my earlier roles. Currently I’m leading IT for the Mortgages and Savings division of Aldermore Bank.
I have a proven track record of driving transformational success within teams and projects. Thats all about understanding business drivers and customer demands to the power of techology, coupled with creating and leading great teams that can deliver change, continuous improvement and delighted customers .
I have worked with social media as a leadership and communication channel in a work context. This youtube video looks at how I use blogging and twitter to build customer engagement and high performing teams. This is a review of one of my contributions to “Conference in a Box” on Customer Experience.