About Mark

profile smallI’ve worked for 30 years in the IT industry at levels up to and including CIO for organisations such as MarsBritannia Building Society, The Co-Operative Banking Group and The Open UniversityClick here for more information on my earlier roles. Currently I’m CIO for Retail Finance at Aldermore Bank.

I have a proven track record of driving both transformational success and creating and leading great teams. I think that comes down to a desire to understand what makes a business successful, in-depth knowledge of capabilities of technology, anticipating challenges and joining the two together and making it happen through creating and leading great teams that can deliver change, continuous improvement and delighted customers.

I am particularly interested in leadership, coaching, culture and development of teams as an accredited executive Mentor and Coach, and outside of work I have a variety of hobbies and interests including sailing, bell ringing and classical music.

I have worked with social media as a leadership and communication channel in a work context. This YouTube video looks at how I use blogging and twitter to build customer engagement and high performing teams. This is a review of one of my contributions to “Conference in a Box” on Customer Experience.

Usual disclaimer. Blogs and other content are my personal views and not those of my current or previous employers.

I post blogs here on a variety of IT and Leadership related topics. If you are interested in blogging yourself, take a look at this post and let me know what you think.

One thought on “About Mark

  1. Hi Mark
    Sorry to hear about your Dad. I remember you taking about his time in Kenya (where I was born and stayed till 11).
    Pass regards onto family.

    HK

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