I worked for 30 years in the IT industry at levels up to and including CIO for organisations such as Mars, Britannia Building Society, The Co-Operative Banking Group and The Open University. Click here for more information on my earlier roles. My final role before retiring was Head of IT Transformation at Aldermore Bank.
I have a proven track record of driving both transformational success and creating and leading great teams. I think that comes down to a desire to understand what makes a business successful, in-depth knowledge of capabilities of technology, anticipating challenges and joining the two together and making it happen through creating and leading great teams that can deliver change, continuous improvement and delighted customers.
I am particularly interested in leadership, coaching, culture and development of teams as an accredited executive Mentor and Coach, and outside of work I have a variety of hobbies and interests including sailing, bell ringing and classical music.
I have worked with social media as a leadership and communication channel in a work context. This YouTube video looks at how I use blogging to build customer engagement and high performing teams. This is a review of one of my contributions to “Conference in a Box” on Customer Experience.
Usual disclaimer. Blogs and other content are my personal views and not those of my current or previous employers.
I post blogs here on a variety of IT and Leadership related topics. If you are interested in blogging yourself, take a look at this post and let me know what you think.
Mark Jacot 
Hi Mark
Sorry to hear about your Dad. I remember you taking about his time in Kenya (where I was born and stayed till 11).
Pass regards onto family.
HK
Hello Mark,
A few moments ago I searched on my laptop for Guy Jacot and found him and of course you, his son. My reason for doing so was to learn all about his life as he was such a good friend of mine at Dauntsey’s School near Devizes in Wiltshire between 1949 or 1950 to 1954 We both played piano and studied under the music master Mr Nightingale. I recall in the evenings after all the staff had left to go to their homes, Guy, myself and one or two others would takeover one of the music cells and make music on one of the many uprights therein. We used to delight in jazzing up the tunes of the day, vamping with the left hand or stride piano was the proper term I believe, and have huge fun. Playing this sort of music was strictly against the rules so we found it very liberating.
Guy was undoubtedly the school’s most accomplished pianist and we loved to hear him play. My curiosity in searching for him was to see if he became a concert pianist during his lifetime.
I am 89 this week and I have a great love of music, classical and jazz, much of it inspired during school days. Art too was vital for me at school and eventually became a furniture designer.
I hope to hear from you.
My regards, John Tucker.
Hi, I’ve sent you an email response, let me know if you get it.
Thanks
Mark