This week, something completely different. Many of you know I have a few hobbies outside work, including classical music (I play the Cello and Timpani), sailing and am also a regular church bell ringer. I thought I’d explain a bit about bell ringing, as most people have a view formed from watching this advert for … Continue reading
Yesterday was one of those days when it is brilliant to work for an organisation like The Open University and see why it is at the leading edge of research. Here is my take on the 48 hours leading up to the landing of the Comet as seen from IT at the OU! We’ve known … Continue reading
I’ve been in leadership roles for much of my career and thinking about how to improve all the time. I’ve had the benefit of working for some great leaders and seen what they do, and also had the privilege of being coached by a professional external coach. So what have I learnt? Here are my … Continue reading
I had the pleasure of presenting on Social Media at the CIO Event this week. With only 30 minutes to cover Branding, Linkedin, Twitter and Blogging, I touched on each topic lightly, so here are the key takeaways and some further useful links to blogs on the subject along with a slide or two from the … Continue reading
At a recent IT Service Conference, I took part in a great workshop about measures. For me the most important measure is listening to my staff and customers. Ultimately, if you can create a climate of openness, then people will tell you honestly what is working well and what isn’t. Why would anyone want to give … Continue reading
Mark Jacot 