After the excitement of live daily blogs last week from the UCISA conference, this blog is a few thoughts and reflections. For those that missed them, here are “A View from Crewe” blog 1 and blog 2. I’ve been thinking about where the OU is relative to other universities. We are ahead in some ways – many universities are still grappling with centralising … Continue reading
A great evening last night featuring a BBQ (it can be warm and sunny up north) followed by Family Fortunes with some amazing answers to what a Service Desk does all day from Edge Hill and other universities. I believe a good evening followed in the bar. I can’t report on that as I chose … Continue reading
I use social media tools as part of my job to engage with and learn from people in my teams, across the university and with experts in my areas of interest such as technology and education. The best analogy I have seen to explain the different social media uses donuts (it’s American!). So here is my take … Continue reading
I did a blog a while back about social media and which tools I use. After a really productive workshop on social media and comms at the Open University this week, here are some new hints and tips I picked up. If you are just starting out, or experienced with using Social Media in a … Continue reading
Great news – I’ve got a new role. From the start of June – I will be heading up Service Delivery at the Open University based in Milton Keynes. Once before in my career (when I saw an advert for the Britannia role in the Sunday Times), I have seen a job and thought “That’s … Continue reading
Mark Jacot 